E12
Pentair Sta-Rite Overload / High Torque Protection

Pump display shows E12 and pump shuts down intermittently

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged filter causing high backpressure, Partially closed return valves, Oversized impeller for motor, Internal mechanical drag in pump

How to Fix / Troubleshooting

Safety: Turn off power and relieve system pressure before opening any filter or valves.

  • Check filter pressure: Read the pressure gauge on the filter. If it is significantly higher than normal clean pressure (often 8–10 psi above), backwash a sand or DE filter or clean cartridge elements.
  • Verify valve positions: Ensure return valves are not mostly closed. Fully open them and avoid throttling flow on the pressure side of the pump.
  • Inspect for obstructions: Check for partially closed check valves, stuck heater bypass valves, or clogged heater internals that could increase head pressure.
  • Listen for mechanical noise: Grinding or scraping from the pump may indicate internal drag from worn bearings or a rubbing impeller. Disassemble the wet end and inspect the impeller and diffuser for damage.
  • Test at lower speed: Run the pump at a lower RPM and observe if E12 still occurs. Persistent overload at low speed suggests a mechanical or motor issue requiring component replacement.
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Repair Difficulty

Medium 3/5

Required Part

Filter Cartridge or Internal Pump Components
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