Er1
Raypak Water Inlet Temperature Sensor Error

Raypak heat pump or controller displays Er1; unit will not operate.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted inlet thermistor, Damaged sensor cable, Loose connector at control board, Sensor out of calibration

How to Fix / Troubleshooting

Safety first: Turn off power before accessing sensors or the control board.

  • Locate inlet sensor: Identify the inlet water temperature sensor on the Raypak manifold. Ensure it is properly seated and not physically damaged.
  • Check wiring: Inspect the sensor cable for cuts, abrasions, or rodent damage. Reseat the connector at the control board.
  • Measure resistance: Compare the sensor resistance to the Raypak temperature/resistance chart. Replace the sensor if readings are out of range.
  • Replace sensor if needed: Shut off water, remove the sensor from its well or port, install the new Raypak sensor with proper sealing, and test for leaks before restoring power.
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Repair Difficulty

Medium 3/5

Required Part

Inlet Water Temperature Sensor
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