E11
U.S. Motors
EEPROM / Memory Error
U.S. Motors pool pump controller shows E11 and the motor will not start; sometimes occurs after a power outage.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted configuration data in controller memory, Voltage spike during write operation, Aging control board memory chip failure, Incomplete firmware update (if applicable)
How to Fix / Troubleshooting
Safety first: Disconnect power before opening the controller housing.
- Power reset: Turn off the breaker for 5 minutes to fully discharge the controller. Restore power and check if E11 clears.
- Factory reset: Use the controller menu to perform a factory reset or memory clear as described in the U.S. Motors documentation. Re-enter all schedule and speed settings.
- Surge protection: If E11 followed a storm or outage, consider adding a surge protector at the pool sub-panel to prevent future memory corruption.
- Board replacement: If E11 returns immediately after reset and power cycling, the memory device on the control board is likely defective. Replace the pump control board.
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Repair Difficulty
Medium
3/5
Required Part
Pump Control Board / Drive Module
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