Bertazzoni
Cooktop Glass Damage
Cooktop glass-ceramic surface is cracked or shattered
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot surface, Improper installation stress
How to Fix / Troubleshooting
Safety first: Turn off all burners and disconnect power immediately. Do not touch broken glass with bare hands.
- Do not use: Do not operate any burners or induction zones with a cracked glass surface; risk of electric shock and further damage.
- Clean up safely: Once cool, carefully remove loose glass pieces using gloves and dispose of them safely.
- Replace top: The entire glass-ceramic top must be replaced as a unit. Transfer burners or induction modules from the old top to the new one as per service instructions.
Warning: Operating with a cracked top can expose live components and is extremely dangerous.
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Repair Difficulty
Hard
4/5
Required Part
Cooktop Glass-Ceramic Top
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