Café
Ceramic Glass Cooktop Damage
Cooktop glass is cracked or shattered
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, thermal shock from cold liquid on hot glass, improper installation causing stress
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker immediately. Do not use the cooktop with cracked glass due to shock and fire risk.
- Do not operate: Avoid using any burners until the glass is replaced.
- Assess damage: Inspect for sharp edges and cover with tape to prevent cuts if you must be near it.
- Order replacement: Obtain the correct glass cooktop assembly for your Café model.
- Replace glass: With power OFF, remove the cooktop from the counter, transfer the elements and wiring to the new glass per service instructions, and reinstall. This is often best done by a professional.
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Repair Difficulty
Hard
4/5
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