bad line
Café Incorrect Line Voltage or Missing Leg

Display shows BAD LINE or similar message, oven and cooktop may not operate

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open L1 or L2 leg at breaker, loose connection at terminal block, incorrect 120/240 V supply wiring, burned power cord terminal

How to Fix / Troubleshooting

Safety first: This involves live 240 V circuits. Turn off power at the breaker and use a qualified electrician if you are not experienced.

  • Check breaker: Ensure the double-pole breaker feeding the Café range is fully ON. Reset if tripped.
  • Inspect terminal block: With power OFF, remove the rear cover at the cord connection. Look for burned wires or loose screws at the terminal block.
  • Tighten connections: Tighten any loose terminal screws and replace any burned wiring or lugs.
  • Verify voltage: With power ON and using a multimeter, verify 240 V between L1 and L2, and ~120 V from each leg to neutral. If readings are incorrect, contact an electrician.
  • Replace damaged parts: Replace a burned power cord or terminal block as needed.
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Repair Difficulty

Professional Required 5/5

Required Part

Terminal Block / Power Cord
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