Induction cooktop or induction section of Café range displays F20 and will not heat

Safety first: Turn off power at the breaker. Induction modules contain high-voltage capacitors that can retain charge; do not touch internal components unless you are trained.

• Verify cookware: Ensure you are using flat-bottom, ferromagnetic cookware that covers the induction zone properly. Try a different pan known to work on induction.
• Power reset: Turn the breaker OFF for 2–3 minutes, then back ON. Test a single induction burner at low power.
• Check ventilation: Make sure the cooling vents under the cooktop or at the front of the range are not blocked by pans, liners, or cabinetry. Overheating can trigger F20.
• Listen for cooling fan: When an induction burner is turned on, you should hear the internal cooling fan. If the fan does not run, the induction module may overheat and fault.
• Service module: If F20 appears immediately on any pan and zone, the induction power module or its IGBTs are likely defective and should be replaced by a qualified technician.