Etna Flame Failure Device / Thermocouple Not Holding

Gas burners ignite but the flame goes out when the knob is released on Etna gas cooktop.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned thermocouple tip, Dirty or weak flame not heating thermocouple, Faulty thermocouple, Defective gas safety valve

How to Fix / Troubleshooting

Safety: Work in a well-ventilated area and close the gas supply before disassembling burner parts.

  • Hold knob longer: After ignition, keep the knob pressed for 5–10 seconds to allow the thermocouple to heat fully.
  • Clean burner: Remove the burner cap and head. Clean ports with a soft brush or pin to ensure a strong, even flame around the thermocouple tip.
  • Check thermocouple position: The thermocouple tip should be directly in the flame. Gently adjust its position if bent away.
  • Replace thermocouple: If the flame is strong and correctly positioned but still goes out, replace the thermocouple for that burner.
  • Gas valve: If a new thermocouple does not solve the issue, the associated gas safety valve may be faulty and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Thermocouple
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