Fisher & Paykel
Ceramic Glass Surface Damage
Cooktop glass is cracked or shattered
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot surface, Improper installation stress, Manufacturing defect
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker immediately. Do not use the cooktop with cracked glass due to risk of electric shock.
- Do not touch shards: Avoid touching broken glass with bare hands. Wear gloves if you must handle it.
- Prevent use: Inform all household members not to use the appliance until repaired.
- Arrange replacement: The entire glass-ceramic top must be replaced. This involves removing the cooktop from the bench and transferring elements to the new glass.
- Professional service recommended: Due to the risk of further damage and electrical hazards, have a qualified technician replace the glass top.
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Repair Difficulty
Professional Required
5/5
Required Part
Cooktop Glass-Ceramic Top
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