Gaggenau Physical Damage to Glass-Ceramic Top

Cooktop glass-ceramic surface is cracked or shattered

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Impact from heavy object, Thermal shock from cold liquid on hot surface, Installation stress

How to Fix / Troubleshooting

Safety: Immediately disconnect power to the cooktop. Do not use any burners or zones. Broken glass can expose live parts and cause electric shock or fire.

Avoid use: Do not operate the cooktop until the glass is replaced.
Prevent injury: Carefully cover the surface to prevent cuts, but do not apply pressure.
Replacement: A technician must remove the cooktop, disconnect components, and install a new glass-ceramic top specific to the Gaggenau model.

Repair Difficulty

Hard 4/5

Required Part

Glass-Ceramic Cooktop Surface

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