How to Fix / Troubleshooting

Safety: Ensure all zones are off and cool to the touch before inspection. Disconnect power before internal work.

Verify temperature: Confirm that all cooking zones are truly cool. Some indicators remain on until the glass is fully cooled.
Power reset: Turn off the breaker for 5 minutes and restore power. If the indicator remains on, proceed.
Identify affected zone: Determine which zone's use triggers the indicator and inspect that heating element's sensor.
Test sensor (technician): Access the element and test the hot surface sensor or switch for proper operation according to Gaggenau specs.
Replace faulty part: Replace the heating element with integrated sensor or the separate sensor harness if defective.

Electric cooktop hot surface indicator stays on even when all zones are cool

Possible Causes