Electric radiant cooktop zone does not heat, indicator light may be on

Safety: Disconnect power at the breaker before removing the cooktop or accessing internal components.

• Check other zones: If other zones heat normally, the issue is likely with the specific heating element or its control.
• Access element (technician): Remove the cooktop from the counter and take off the bottom cover to access the radiant elements.
• Inspect element: Look for visible breaks or burn marks on the element coil.
• Test continuity: Use a multimeter to test the element for continuity. An open reading indicates a failed element.
• Check switch/control: If the element is good, test the infinite switch or electronic power control for that zone and replace if defective.