Bad Line
GE Profile Incorrect or missing line voltage

Display shows Bad Line or similar; oven and cooktop may not operate

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open L1 or L2 leg at breaker or receptacle, Miswired power cord, Loose terminal block connections on range, Neutral/ground miswired

How to Fix / Troubleshooting

Safety: This involves live 240V circuits. If you are not experienced with electrical work, contact a qualified electrician.

  • Check breaker: Verify the double-pole breaker feeding the range is fully on and not tripped.
  • Test outlet voltage: Using a multimeter, confirm 240V between L1 and L2, and ~120V from each leg to neutral at the receptacle.
  • Inspect terminal block: With power off, remove the rear cover at the cord entry and inspect the terminal block for burnt wires or loose screws. Tighten connections and replace any burnt parts.
  • Verify cord wiring: Ensure the power cord is wired according to the GE Profile installation instructions (3- or 4-wire configuration as appropriate).
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Repair Difficulty

Professional Required 5/5

Required Part

Power Terminal Block
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