LOCKED DOOR
GE Profile Door lock mechanism stuck in locked position

Display shows LOCKED DOOR or a lock icon; oven door will not open even when cool

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Door lock motor jammed, Bent latch, Failed lock switch not signaling unlock, Control board not sending unlock signal

How to Fix / Troubleshooting

Safety: Turn off power before attempting to manually unlock the door.

  • Wait for cooling: Ensure the oven is completely cool; the door will not unlock while above a safe temperature.
  • Cancel cycle: Press Cancel/Off and wait several minutes to see if the lock cycles.
  • Manual release: Remove the rear or top panel to access the lock assembly. With power off, move the lock lever by hand to the unlock position to open the door.
  • Inspect latch: Check for bent latch or misalignment on the door. Adjust or replace as needed.
  • Test lock motor and switches: Use a multimeter to verify continuity and replace the lock assembly if defective.
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Repair Difficulty

Hard 4/5

Required Part

Oven Door Lock Motor Assembly
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