Range or cooktop has strong gas odor when burners are off

Safety: This is potentially dangerous. If you smell strong gas, do not operate any electrical switches or open flames. Ventilate the area and evacuate if necessary.

• Shut off gas: Turn off the gas supply valve to the range immediately.
• Do not attempt major gas repairs: Contact your gas supplier or a qualified appliance technician to locate and repair the leak using proper leak detection methods.
• Check for loose connections (professionals only): A technician will inspect the regulator, manifold, and valve connections and tighten or replace components as needed.