GE Touchpad or UI Failure

Control panel buttons unresponsive or intermittent, no error code.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad, Moisture behind glass, Loose ribbon cable, Failed UI board

Safety: Disconnect power before removing the control panel.

Power reset: Turn off breaker for 1 minute, restore, and test.
Check for moisture: Remove control panel cover and look for condensation or spills. Dry thoroughly.
Reseat ribbon: Unplug and reseat the keypad ribbon cable to the control board.
Replace keypad/UI: If specific keys never respond, replace the touchpad or UI assembly.

Medium 3/5

Touchpad / User Interface Board

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