Cooktop glass is cracked or shattered, but heating zones may still function.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Immediately switch off all zones and disconnect the appliance from mains. Do not use the cooktop with cracked glass due to risk of electric shock and further breakage.
- Prevent injury: Avoid touching loose glass fragments. Cover the surface with a thick cloth to prevent cuts.
- Assess damage: Even hairline cracks can allow moisture to reach live parts. Replacement of the glass is required.
- Order correct glass: Obtain the exact Gram glass top for your model, matching cut-outs and mounting points.
- Replace glass: Remove the cooktop from the worktop, disconnect the control panel and elements from the old glass, and transfer components to the new glass following the original layout.
Warning: Do not attempt to glue or tape cracked glass as a permanent repair. This is unsafe.
Repair Difficulty
Required Part
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