Hansa
Ceramic Glass Surface Damage
Cooktop glass is cracked or shattered
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot glass, Incorrect installation causing stress, Manufacturing defect
How to Fix / Troubleshooting
Safety first: Turn off all burners and disconnect power. Do not touch broken glass with bare hands.
- Stop using cooktop: Do not operate any zones until the glass is replaced. Liquids can enter and contact live parts.
- Clean area: Carefully remove loose glass fragments using gloves and a vacuum. Avoid scratching surrounding surfaces.
- Replace glass: Order the correct Hansa ceramic glass top for your model. Transfer the heating elements and sensors to the new glass according to service instructions.
Warning: Operating a cooktop with cracked glass is dangerous and can cause electric shock or fire.
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Repair Difficulty
Hard
4/5
Required Part
Ceramic Glass Cooktop
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