E1
Hansa Oven Temperature Sensor (NTC) Fault

Display shows E1 and oven will not heat or shuts down shortly after starting

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted oven temperature sensor (NTC probe), Damaged sensor wiring harness, Loose connector at sensor or main PCB, Faulty main control board temperature input circuit

How to Fix / Troubleshooting

Safety first: Disconnect the appliance from mains power before accessing internal components.

  • Locate the sensor: Inside the oven cavity, find the small metal probe (usually at the rear upper wall). This is the temperature sensor (NTC).
  • Check mounting and damage: Ensure the sensor is firmly mounted and not bent, broken, or covered in heavy grease or burnt-on residue. Clean gently if dirty.
  • Test resistance: Remove the rear panel to access the sensor connector. Disconnect it and measure resistance with a multimeter. A typical Hansa NTC is around 500–1100 Ω at room temperature (check service manual for exact spec). Infinite or near-zero resistance indicates a faulty sensor.
  • Inspect wiring: Follow the sensor wires to the main PCB. Look for cuts, burns, or loose plugs. Reseat the connector on the PCB.
  • Replace sensor: If resistance is out of range, install a new Hansa oven temperature sensor (NTC probe). Route the wiring as originally installed and secure with clips.
  • Control board check: If a known-good sensor still gives E1, the temperature input circuit on the main PCB may be defective and the main control board will need replacement.

Warning: Do not operate the oven with a bypassed or shorted sensor; this can cause overheating and fire risk.

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Repair Difficulty

Medium 3/5

Required Part

Oven Temperature Sensor (NTC Probe)
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