Hotpoint-Ariston
User Interface Input Failure
Control panel buttons or touch keys do not respond, but the display is lit.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Locked control (child lock) mode active, Faulty touch sensor or keypad, Loose ribbon cable to main board, Liquid ingress under control panel
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel.
- Check child lock: Refer to the user manual for the key combination to unlock the controls (often holding a specific key for several seconds).
- Power reset: Turn off power for a few minutes and restore to clear temporary faults.
- Inspect panel: Remove the control panel and check for moisture or corrosion. Dry thoroughly and clean with isopropyl alcohol if needed.
- Check ribbon cable: Reseat the cable between the keypad/touch board and the main PCB.
- Replace UI board: If specific keys or the entire panel remain unresponsive, replace the Hotpoint-Ariston user interface module.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Touch Control Board
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