F7
Hotpoint Stuck Key or Shorted Keypad Matrix

Display shows F7, often accompanied by beeping; oven controls may be unresponsive or random buttons appear to press themselves.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted touchpad membrane, moisture or grease in keypad, damaged ribbon cable, failed EOC keypad interface

How to Fix / Troubleshooting

Safety first: Disconnect power at the breaker before removing the control panel.

Steps to check:

  • Clean around keypad: Wipe the control panel with a slightly damp cloth (no spray directly on panel). Dry thoroughly. If F7 occurred after a spill, allow 24 hours to dry.
  • Ribbon cable: Remove the back cover behind the control. Locate the keypad ribbon cable. Disconnect, inspect for corrosion or cracks, and reseat.
  • Keypad test: With power OFF, leave the keypad ribbon disconnected and restore power briefly:
    • If F7 appears with keypad disconnected, the EOC is likely faulty.
    • If F7 does not appear, the keypad/touch panel is faulty.
  • Replace faulty part: Order the correct Hotpoint touchpad or complete control panel assembly, or EOC, based on the test above. Transfer components carefully, one connector at a time.

Note: Some Hotpoint models have the keypad and EOC integrated; in that case, the entire control assembly must be replaced.

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Repair Difficulty

Hard 4/5

Required Part

Oven Control Touchpad Panel
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