Ilve Ceramic Glass Surface Damage

Cooktop glass is cracked or shattered

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Impact from heavy cookware, Thermal shock from cold liquid on hot glass, Improper installation causing stress, Manufacturing defect

Safety: Immediately turn off all burners and disconnect power. Do not use the cooktop with cracked glass due to risk of electric shock.

Avoid use: Do not operate any zones until the glass is replaced.
Document damage: Take photos for warranty or insurance claims if applicable.
Replace glass: The entire glass top must be replaced as a unit. This involves removing the cooktop from the counter, disconnecting controls, and transferring components to the new glass. This is best done by a qualified technician.

Professional Required 5/5

Ceramic Glass Cooktop Assembly

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