Electric surface element on Insignia range does not heat at all, indicator light may or may not come on.

Safety first: Turn off power at the breaker before removing any panels or the cooktop glass.

• Swap elements (if plug-in type): On some coil-top Insignia ranges, swap the non-heating element with a known-good one of the same size. If the problem follows the element, replace the element. If it stays at the same location, suspect the switch or wiring.
• Inspect radiant element: For smooth-top models, remove the cooktop glass to access the radiant element. Look for breaks or burn spots in the coil. Replace the element if damaged.
• Check infinite switch: Access the control panel and test the infinite switch for continuity between terminals as you turn the knob. Replace the switch if it does not close properly.
• Inspect wiring and terminal block: Check the rear terminal block for burned connections and repair as needed.