Insignia
Touchpad or Control Panel Failure
Range control panel buttons on Insignia range are unresponsive or only some keys work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or damaged touch membrane, Moisture intrusion, Loose ribbon cable, Failed user interface board
How to Fix / Troubleshooting
Safety first: Disconnect power at the breaker before opening the control console.
- Dry the panel: If the issue started after cleaning, allow the panel to dry for several hours with power off.
- Inspect ribbon cable: Remove the rear console cover and reseat the flat ribbon cable between the touchpad and EOC. Clean contacts with isopropyl alcohol if needed.
- Test specific keys: If only certain keys fail, the touch membrane is likely damaged. Replace the control panel/touchpad assembly.
- Replace UI/EOC: If no keys respond and wiring is intact, the user interface or EOC may be defective and should be replaced according to model design.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Touchpad Assembly
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