JennAir
Partial User Interface Failure
JennAir range control panel buttons are unresponsive but clock display is on (no error code)
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad membrane, Loose ribbon cable, Damaged UI board, Child lock feature enabled
How to Fix / Troubleshooting
Safety: Disconnect power before opening the control panel.
- Check control lock: Many JennAir ranges have a control lock feature. Press and hold the designated lock key (often for 3–5 seconds) to unlock and test buttons again.
- Power reset: Turn off the breaker for 5 minutes, then restore power.
- Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the touchpad and control board.
- Replace touchpad/UI: If specific keys never respond, replace the JennAir-compatible touchpad or user interface board.
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Repair Difficulty
Medium
3/5
Required Part
Oven Touchpad / User Interface Board
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