Kenmore
Damaged Ceramic Glass Cooktop
Cooktop glass is cracked or shattered, but burners may still work
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot glass, Manufacturing defect
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker and do not use the cooktop. Cracked glass can expose live parts and cause shock or fire.
- Do not operate burners:
- Using a cracked glass top can cause further breakage and electrical hazards.
- Order replacement top:
- Obtain the correct glass cooktop for your Kenmore model using the full model number.
- Replace glass top:
- Remove control knobs and screws securing the glass top.
- Lift the glass carefully, transfer elements and brackets to the new top, and reinstall.
- This repair involves handling fragile glass and live circuits; if unsure, hire a professional.
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Repair Difficulty
Hard
4/5
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