Control panel displays LOC or a lock icon and buttons do not respond

Safety first: No internal repair is needed for normal control lock use.

• Disable control lock:
  • Press and hold the Lock or Control Lock key for 3–5 seconds until LOC disappears.
  • On some Kenmore models, press and hold Start or a specific key combination (refer to user manual).
• Power reset if lock will not clear:
  • Turn off power at the breaker for 1 minute, then restore.
  • Try the lock/unlock sequence again.
• If LOC remains and keys are unresponsive:
  • Keypad may be faulty; inspect and possibly replace the control panel / keypad.