Kuppersbusch
Ceramic Glass Surface Damage
Induction or radiant cooktop glass is cracked or shattered.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy cookware, thermal shock from cold liquid on hot glass, improper installation causing stress, overtightened mounting brackets
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker immediately. Do not use the cooktop with cracked glass; risk of electric shock and further breakage.
- Prevent use: Inform all household members not to use the appliance until repaired.
- Assess damage: Inspect the extent of cracking. Even hairline cracks require replacement of the glass top.
- Order replacement: Obtain the correct ceramic glass top for your specific Kuppersbusch model.
- Replacement: With power disconnected, remove the cooktop from the counter, transfer controls and seals to the new glass, and reinstall according to the service manual.
Note: Do not attempt to glue or tape the glass as a permanent repair; it must be replaced.
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Repair Difficulty
Hard
4/5
Required Part
Ceramic Glass Cooktop
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