La Cornue
Unresponsive Touchpad or Keypad
Control panel buttons do not respond or respond intermittently
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or damaged keypad membrane, Moisture or grease under touch panel, Loose keypad ribbon connector, Faulty user interface board
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before removing the control panel.
- Clean surface: Wipe the control panel with a soft, slightly damp cloth and mild detergent. Do not spray cleaner directly onto the panel.
- Dry thoroughly: If moisture has entered the panel, allow it to dry completely before retesting.
- Reseat ribbon cable: Access the back of the control panel and reseat the keypad ribbon connector on the control board.
- Replace keypad: If specific keys consistently fail, replace the keypad or full user interface assembly with the correct La Cornue part.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel Keypad Assembly
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