E20

Leisure Touch Control Panel / Keypad Error

Leisure range shows E20 and the touch controls for the hob or oven are unresponsive.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Moisture on touch panel, failed touch control PCB, damaged ribbon cable, electrostatic discharge damage

How to Fix / Troubleshooting

User-level checks:

Wipe the touch control glass with a dry, soft cloth to remove moisture, grease, or spills.
Turn off power at the isolator for 5–10 minutes to reset the electronics, then restore power.
Ensure no objects (utensils, cloths) are resting on the touch panel.

If still unresponsive:

Isolate power and remove the control panel assembly to access the touch control PCB and ribbon cables.
Inspect for corrosion, liquid ingress, or burnt components on the PCB.
Check that the ribbon cable between the touch panel and main control board is fully seated and undamaged.
If damage is found or E20 persists, replace the touch control module or complete control panel assembly as specified for your Leisure model.

Warning: Do not spray cleaning products directly onto the control panel; spray onto a cloth first to avoid liquid ingress.

Repair Difficulty

Medium 3/5

Required Part

Touch Control PCB

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