Err
Monogram Invalid Input or Control Logic Error

Cooktop or range display shows Err when attempting to use certain functions or burners.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Incorrect key sequence, Touchpad calibration error, Software glitch in control board, Stuck or shorted keypad button

How to Fix / Troubleshooting

Safety first: Ensure all burners are off before resetting controls.

  • Clear the error: Press Clear/Off or Cancel to reset the control. Try the function again following the steps in the user manual.
  • Power cycle: Turn off the breaker for 1–2 minutes, then restore power. This can clear minor software glitches.
  • Check keypad: Press each key individually to ensure they respond and are not stuck. If Err appears only when a specific key is pressed, the keypad membrane may be damaged.
  • Replace control panel: If Err persists across multiple functions after a reset, the control panel/touchpad assembly or electronic control board may need replacement.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel Touchpad Assembly
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