Err
New World General Electronic Control Fault

Display shows 'Err' or 'Error' and timer/oven functions are disabled

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Firmware glitch in electronic clock/programmer, power surge damage, corrupted settings, internal component failure on control PCB

How to Fix / Troubleshooting

Safety: Always isolate from mains before removing covers.

  • Soft reset: Turn off power at the cooker switch or breaker for at least 5 minutes. Restore power and check if the error clears.
  • Check supply: Ensure the cooker is on a stable supply with correct voltage and that the neutral and earth connections are tight at the terminal block.
  • Inspect control board: Remove the control panel and visually inspect the clock/programmer PCB for obvious damage (burn marks, cracked components). If present, the module must be replaced.
  • Button test: Press each button on the clock to see if any are unresponsive or stuck. A jammed button can cause a generic error; if so, replace the fascia/clock assembly.
  • Module replacement: If the error persists after reset and no external cause is found, replace the electronic clock/programmer with the correct New World part.
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Repair Difficulty

Medium 3/5

Required Part

Electronic Clock/Programmer
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