Premier
Damaged Ceramic Glass Cooktop
Cooktop glass (on smooth-top models) is cracked or shattered.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot glass, Improper cookware use, Manufacturing defect
How to Fix / Troubleshooting
Safety First: Turn off power at the breaker immediately. Do not use the cooktop until the glass is replaced. Broken glass can cause electric shock and cuts.
Step-by-step:
- Do not tape or glue: The glass top must be replaced; do not attempt to repair cracks.
- Order correct part: Obtain the correct ceramic glass cooktop for your specific Premier model.
- Replace assembly: Remove the screws securing the cooktop, lift it carefully, transfer elements and brackets to the new glass, and reinstall. This is often best done by a professional due to the risk of damaging elements or wiring.
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Repair Difficulty
Hard
4/5
Required Part
Ceramic Glass Cooktop
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