SMEG Physical Damage to Cooking Surface

Cooktop glass or enamel surface is cracked

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Impact from heavy cookware, Thermal shock from cold liquid on hot surface, Incorrect installation stress

How to Fix / Troubleshooting

Safety first: Turn off power (for electric/induction) and gas supply (for gas-on-glass) immediately. Do not use the appliance with a cracked surface.

Steps:

  • Assess damage: Inspect the crack. Any crack on glass-ceramic or gas-on-glass requires replacement of the top.
  • Order correct part: Use the SMEG model number to order the exact replacement glass or enamel top.
  • Replace top: Remove knobs, seals, and screws securing the top. Carefully lift off the damaged top and transfer burners/elements to the new top.
  • Reassemble: Refit all components, ensuring proper sealing and alignment.

Warning: Cracked glass can shatter or allow liquid into live parts. Do not attempt to glue or tape the crack.

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Repair Difficulty

Hard 4/5

Required Part

Glass-Ceramic Cooktop
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