How to Fix / Troubleshooting

Safety first: Disconnect power and allow the cooktop to cool fully before lifting the glass.

Steps to check:

Access sensors: Remove mounting screws and carefully lift the glass top to access the temperature sensors attached to the underside.
Inspect sensors: Check that each sensor is firmly attached to the glass and that wires are intact.
Test suspect sensor: Use a multimeter to measure resistance; compare to service specs for your Stoves model. Replace any sensor that is open, shorted, or far out of range.
Check module connections: Reseat connectors on the power module for the affected zone.

Note: If you are not comfortable working around sharp metal edges and fragile glass, have a technician perform this repair.

Cooktop displays E2 and disables one or more heating zones.

Possible Causes