Stoves
Control Lock Enabled or Failed User Interface
Oven or cooktop controls are unresponsive; display may be on but buttons do not work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Control lock feature activated, Stuck keypad, Failed user interface board
How to Fix / Troubleshooting
Steps to check:
- Control lock: Many Stoves models have a control lock (child lock). Look for a lock icon on the display. Press and hold the designated key (often 'Lock', 'Timer', or a combination) for 3–5 seconds to toggle.
- Power reset: Turn off the breaker for 5 minutes, then restore power to reset the electronics.
- Keypad test: If some keys work and others do not, the keypad membrane may be failing. Replace the touchpad or control panel assembly.
- UI board: If no keys respond and lock is not active, the user interface board may be defective and should be replaced.
Safety: Disconnect power before removing the control panel.
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Repair Difficulty
Medium
3/5
Required Part
User Interface (Touch Control) Board
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