Induction cooktop shuts off and displays E02 when a pan is placed on the zone.

Safety first: Induction units generate strong electromagnetic fields. Keep magnetic storage devices and pacemakers away as recommended by the manufacturer. Disconnect power before opening the unit.

Steps:

• Verify cookware: Use a flat-bottomed, ferrous (magnetic) pan that covers most of the cooking zone. Test with a magnet; it should stick firmly to the bottom. Avoid warped or undersized pans.
• Clean glass surface: Wipe the zone with a soft cloth and glass-safe cleaner. Residue or moisture can interfere with pan detection.
• Test other zones: Try the same pan on another induction zone. If it works elsewhere, the issue is localized to one coil or sensor.
• Inspect coil connections (qualified person): With power off and cooktop removed, access the underside. Check the wiring from the affected induction coil to the power module. Ensure all spade and plug connectors are tight and free of corrosion or heat damage.
• Check coil resistance: Using a multimeter, measure resistance across the coil terminals (values vary by model; compare to service manual). An open or shorted coil indicates a failed induction coil assembly that must be replaced.

Note: If multiple zones show E02 with known-good cookware, the fault may be on the main control or shared sensor circuit and should be diagnosed by an authorized technician.