Sub-Zero

Sub-Zero Ranges & Cooktops Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Induction cooktop zone will not heat and displays E01 shortly after turning on.
Induction Zone Communication / Power Module Fault
E02
Induction cooktop shuts off and displays E02 when a pan is placed on the zone.
Pan Detection / Induction Coil Sensor Fault
E03
Induction cooktop displays E03 and shuts down during operation, often after extended high-power use.
Induction Power Module Overtemperature
E04
Induction cooktop zone shows E04 and will not start heating.
Glass Surface Temperature Sensor / NTC Fault
E05
Induction cooktop displays E05 and all zones are disabled.
Main Control Board Communication Fault
E06
Induction cooktop shows E06 and beeps; some or all touch controls are unresponsive.
Touch Panel / User Interface Fault
E07
Induction cooktop displays E07 and shuts off when high power is selected on multiple zones.
Supply Voltage / Power Input Fault
E08
Induction cooktop shows E08 and one or more zones pulse on and off or do not reach set power.
Current Sensing / Power Limiting Fault
E09
Induction cooktop displays E09 and will not power on after a power outage or surge.
Internal Power Supply / Low-Voltage Rail Fault
E10
Gas cooktop with electronic ignition displays E10 on the control panel and burners will not ignite.
Ignition System Lockout / Ignition Module Fault
E11
Dual-fuel range oven displays E11 and will not start a bake or broil cycle.
Oven Temperature Sensor (RTD) Fault
E12
Dual-fuel range oven shows E12 and shuts off mid-cycle, often during high-temperature baking or self-clean.
Oven Overtemperature / High-Limit Thermostat Trip
E13
Dual-fuel range oven displays E13 and the door remains locked after a self-clean cycle.
Oven Door Lock / Latch Motor Fault
E14
Dual-fuel range oven shows E14 and will not ignite the bake burner (gas models).
Bake Ignition Failure
E15
Dual-fuel range oven displays E15 and broil will not operate.
Broil Circuit Failure
E16
Dual-fuel range oven shows E16 and convection fan does not run during convection modes.
Convection Fan Motor / Feedback Fault
E17
Dual-fuel range oven displays E17 and the display is dim or flickering.
Display Power / Low-Voltage Supply Fault
E18
Dual-fuel range oven shows E18 and the cooling fan runs continuously even when the oven is off.
Cooling Fan Relay Stuck / Control Logic Fault
E19
Dual-fuel range oven displays E19 and will not accept temperature or mode changes.
Keypad / Control Panel Fault
E20
Gas range cooktop displays E20 and continuously clicks even when burners are off.
Ignition Switch / Spark Circuit Short
Symptom
Cooktop glass or stainless surface is cracked, chipped, or warped near a burner.
Physical Damage to Cooking Surface
Symptom
Electric cooktop radiant element does not heat, but indicator light may come on.
Open Radiant Heating Element
Symptom
Electric cooktop surface hot indicator light stays on even when all elements are cool.
Stuck Surface Temperature Sensor / Switch
Symptom
Gas cooktop burner does not click or spark at all when the knob is turned to ignite.
Ignition Switch / Spark Module Power Loss
Symptom
Gas cooktop burner flame is uneven, yellow, or lifting off the burner ports.
Improper Air-Gas Mixture / Burner Contamination
Symptom
Gas cooktop burner goes out on low setting or will not stay lit at simmer.
Low Flame / Simmer Adjustment Issue
Symptom
Gas cooktop burner will not ignite, but you can hear clicking and smell gas.
Ignition Spark Position / Electrode Contamination
Symptom
Gas cooktop produces a loud popping or booming sound when lighting or during operation.
Delayed Ignition / Burner Flashback
Symptom
Gas odor is present around the range or cooktop when burners are off.
Gas Leak at Connection or Valve
Symptom
Induction cooktop does not recognize any pan on one specific zone, but other zones work.
Single-Zone Pan Detection Failure
Symptom
Induction cooktop makes a loud buzzing or humming noise, especially at high power.
Induction Coil / Pan Resonance Noise
Symptom
Induction cooktop zone cycles on and off and will not maintain a steady low simmer.
Power Modulation / Control Algorithm Behavior
Symptom
Range control panel gets very hot to the touch during oven use.
Insufficient Cooling / Venting Issue
Symptom
Range oven does not heat at all in any mode (bake, broil, convection).
No Heat / Main Power or Control Failure
Symptom
Range oven door does not close fully or has a gap, causing heat to escape.
Door Hinge / Gasket Misalignment
Symptom
Range oven light does not work even after replacing the bulb.
Oven Light Circuit Failure
Symptom
Range oven temperature is consistently too hot or too cold compared to the set temperature.
Oven Temperature Calibration Issue
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