Dual-fuel range oven displays E13 and the door remains locked after a self-clean cycle.

Safety first: Disconnect power before attempting to manually unlock the door or service the latch. Ensure the oven cavity has cooled to room temperature.

Steps:

• Allow full cool-down: Some models keep the door locked until the cavity temperature drops below a threshold. Wait at least 60–90 minutes after self-clean ends.
• Power reset: Turn off the breaker for 5 minutes, then restore power. Sometimes the control will reinitialize and unlock the door.
• Manual release: If the door remains locked, remove the range from its enclosure enough to access the top panel. Remove the top cover to reach the door lock assembly. Use the manual release lever (if provided) to unlock the door.
• Inspect latch assembly: Check the lock motor, latch arm, and switches for binding, broken plastic, or misalignment. Lubricate pivot points lightly with high-temperature-safe lubricant if they are stiff.
• Test lock motor: During a lock/unlock command, verify that the motor receives voltage. If it does but does not move, replace the door lock motor assembly. If no voltage is present, suspect the control board or wiring.

Note: After replacing the latch, run a short self-clean or lock/unlock test per the service manual to confirm proper operation.