Cooktop glass is cracked or shattered.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Immediately turn off all burners and disconnect power at the breaker. Do not use the cooktop with a cracked or shattered glass surface due to risk of electric shock and further breakage.
- Avoid touching shards: The glass edges can be extremely sharp. Do not attempt to tape or glue the glass.
- Prevent use: Inform all household members not to use the appliance until repaired.
- Arrange replacement: The entire glass top assembly must be replaced. This involves lifting the cooktop, disconnecting elements or induction modules, and transferring them to the new glass.
This repair is best performed by a qualified technician to ensure proper sealing and safe reconnection of all components.
Repair Difficulty
Required Part
We may earn a commission from links on this page.