Induction cooktop shuts off and displays E2, often after running on high power for several minutes.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Surfaces and internal components may be very hot. Allow at least 30 minutes of cooling with power off before internal inspection.
- Let unit cool: Turn off all burners and allow the cooktop to cool completely. E2 often clears after cooling.
- Check ventilation: Ensure there is adequate clearance under the cooktop per Thermador installation specs. Remove any items stored in the cabinet that may block airflow.
- Inspect cooling fan operation: With power restored, turn on a burner at medium power and listen for the internal fan. You should hear a low hum or airflow. If silent, the fan may have failed.
- Clean intake/exhaust: Vacuum dust and debris from the cooling air inlets and outlets under the cooktop.
- Test with lower power: Run the same zone at a lower setting. If E2 only appears at high power, the module may be overheating prematurely.
If E2 recurs quickly even with good ventilation and a working fan, the induction power module or temperature sensor on the module is likely defective and should be replaced.
Repair Difficulty
Required Part
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