Thor Kitchen
Keypad or User Interface Failure
Control panel buttons are unresponsive or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn membrane keypad, Loose ribbon cable, Moisture ingress, Failed touch control board
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before removing the control panel.
- Clean surface: Wipe the control panel with a slightly damp cloth and dry thoroughly. Do not spray cleaner directly onto the panel.
- Reseat ribbon cable: Remove the backguard panel and carefully unplug and reinsert the keypad ribbon cable into the EOC.
- Test specific keys: After restoring power, test each key. If only certain keys fail, the keypad is likely defective.
- Replace keypad: Install a new control panel keypad assembly or user interface board as specified for your Thor Kitchen model.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel Keypad Assembly
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