V-ZUG
Open Heating Element / Radiant Zone Failure
Electric radiant cooktop zone does not heat at all, indicator light remains off.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Burnt-out radiant heating element, Faulty energy regulator, Loose wiring at terminal block or element, Failed zone relay on control board
How to Fix / Troubleshooting
Safety first: Disconnect the cooktop from mains before any internal inspection.
User checks:
- Confirm that other zones work and that the main power indicator is on.
- If only one zone fails, internal components for that zone are likely faulty.
Technical steps (electrician/technician):
- Access the underside of the cooktop and locate the non-heating radiant element.
- Check wiring connections to the element and the energy regulator or control board.
- Measure continuity of the heating element; an open circuit indicates a failed element.
- If the element is OK, test the energy regulator or output relay on the control board and replace as needed.
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Repair Difficulty
Hard
4/5
Required Part
Radiant Heating Element
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