V-ZUG
Glass Ceramic Top Damage
Glass ceramic surface of cooktop is cracked or shattered.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact from heavy object, Thermal shock from cold liquid on hot surface, Incorrect installation causing stress, Over-tightened mounting brackets
How to Fix / Troubleshooting
Safety first: Immediately switch off the cooktop and disconnect from mains. Do not use any zones if the glass is cracked, as live parts may be exposed.
User steps:
- Avoid touching sharp edges of the glass; wear cut-resistant gloves if cleaning up fragments.
- Do not attempt to tape or glue the glass; it must be replaced.
Technical steps:
- Order the correct glass ceramic top for the exact V-ZUG model.
- Transfer all components (coils, elements, seals) from the old top to the new one, following V-ZUG service instructions.
- Ensure mounting brackets are tightened evenly and not over-torqued to avoid stressing the new glass.
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Repair Difficulty
Hard
4/5
Required Part
Glass Ceramic Top
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