Whirlpool Open surface element or infinite switch failure

Electric radiant cooktop element will not heat at all

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed radiant element, open limiter, burned wire at element, failed surface element switch or control

How to Fix / Troubleshooting

Safety first: Disconnect power before lifting the cooktop or accessing elements.

  • Check indicator: If the hot surface or element-on indicator works but the element does not heat, suspect the element itself.
  • Continuity test: Access the underside of the cooktop, disconnect the element leads, and test the element for continuity. Replace if open.
  • Inspect wiring: Look for burned or loose wires at the element and switch/control.
  • Switch/control test: If the element is good, test the infinite switch or electronic control output to that element and replace if not sending power.
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Repair Difficulty

Medium 3/5

Required Part

Radiant Surface Element
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