F7
Whirlpool
Stuck or shorted keypad / touchpad
Display shows F7, keypad may beep continuously or buttons do not respond correctly
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shorted keypad membrane, moisture intrusion into control panel, damaged ribbon cable, failed control panel assembly
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before removing the control panel.
- Power reset and dry out: If the panel was recently cleaned or exposed to steam, turn off power for several hours to allow moisture to evaporate. Restore power and test.
- Inspect keypad ribbon: Remove the back cover of the control panel. Reseat the flat ribbon cable from the keypad to the control board. Clean contacts gently with isopropyl alcohol if corroded.
- Keypad isolation test: Disconnect the keypad ribbon from the control, restore power briefly. If F7 appears with keypad disconnected, the control board is faulty. If F7 disappears, the keypad is faulty.
- Replace faulty part: Replace the keypad/touch control panel assembly or the EOC as indicated by the test. Transfer any brackets and reinstall the panel.
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Repair Difficulty
Medium
3/5
Required Part
Oven Touchpad / Keypad Assembly
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