Cooktop glass (on Zline glass cooktop models) is cracked or shattered.

Safety first: Immediately turn off all burners and disconnect power. Do not use the cooktop with a cracked surface due to risk of electric shock or further breakage.

• Do not tape or glue: Do not attempt to repair the glass with adhesives; the entire top must be replaced.
• Prevent cuts: Avoid touching broken edges. Cover the area with a thick cloth until it can be serviced.

When to call a technician: Glass top replacement requires disassembly of the cooktop and should be performed by a qualified technician using the correct Zline replacement glass.