Display shows E2 and freezer temperature is incorrect or not stable.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing panels or touching wiring.
Steps to check:
- Locate the freezer sensor: Usually behind a small cover on the rear or side wall of the freezer. Remove shelves and drawers as needed to access.
- Visual inspection: Look for ice buildup around the sensor, broken insulation, or damaged wires. Defrost any heavy ice with the unit unplugged and doors open (do not use sharp tools).
- Test the sensor: Disconnect the sensor and measure resistance with a multimeter. Compare to expected NTC values (commonly 10 kΩ at 25°C; resistance will be higher at freezer temperatures). A reading of 0 Ω or infinite indicates failure.
- Replace the sensor: If readings are out of range, install a new freezer NTC sensor in the same location and route the cable as originally.
- Check wiring to PCB: Inspect the harness for pinched or cut wires, especially where it passes through cabinet walls. Reseat the connector at the main control board.
Important: If E2 remains after sensor and wiring checks, the main control board may need replacement. This should be done by a qualified technician.
Repair Difficulty
Required Part
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