E11
Arctic
Power Supply / Voltage Error
E11 on display, interior lights or control panel may flicker, unit may shut off unexpectedly
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unstable household voltage, Loose power cord connection, Faulty internal power supply on control board, Damaged surge components on board
How to Fix / Troubleshooting
Safety first: Turn off the circuit breaker or unplug the refrigerator before inspecting the power cord or control board.
Steps:
- Check outlet: Plug a lamp or other small appliance into the same outlet to verify stable power. If it flickers, contact an electrician.
- Inspect power cord: Look for cuts, crushed sections, or burn marks. If damaged, replace the cord or have a technician do so.
- Use a surge protector: If local power is unstable, connect the refrigerator through a heavy-duty surge protector rated for appliances (if allowed by local code and manufacturer guidance).
- Inspect control board: Remove the access cover and visually inspect the board for burnt components or cracked solder joints.
- Replace board if needed: If E11 persists and household power is stable, the internal power supply on the main board may be defective and require replacement.
Warning: Never bypass fuses or safety devices on the control board.
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Repair Difficulty
Medium
3/5
Required Part
Main Control Board
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