E13
Arctic Water Filter / Flow Monitoring Error

E13 on display, water filter indicator may not reset or water flow is restricted

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Possible Causes

Clogged water filter, Faulty filter sensor or switch, Incorrect filter installation, Flow meter malfunction

How to Fix / Troubleshooting

Safety first: Turn off the water supply to the refrigerator before removing the filter.

Steps:

  • Replace filter: Install a new, compatible Arctic water filter. Follow the arrow direction and ensure it locks fully into place.
  • Reset indicator: Use the control panel procedure (often pressing and holding the filter or alarm button for 3–5 seconds) to reset the filter timer.
  • Check for leaks: Turn water back on and inspect around the filter housing.
  • Flush system: Dispense and discard 2–4 liters of water to remove air and carbon fines.
  • Sensor check: If E13 remains, inspect the filter housing and any attached sensor or micro-switch for damage or loose wiring. Replace the housing assembly if the sensor is faulty.

Warning: Never use non-approved filter bypass methods; they can cause leaks and water damage.

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Repair Difficulty

Easy 2/5

Required Part

Water Filter
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